Customer Case Study

Building Scalable Outbound Sales Engines in Life Sciences

How Cerba Research replaced manual CRM guesswork with data-driven prospecting using Zymewire and Zoudini.

Tyler Maloney
Tyler Maloney
Director of Inside Sales & Sales Operations, Cerba Research
Customer Case Study

Tyler Maloney, Director of Inside Sales and Sales Operations at Cerba Research, used Zymewire and Zoudini to build a data-driven outbound engine from scratch. He turned a bloated, untrustworthy CRM into a clean, segmented database that a team of 10 reps could immediately act on.

Tyler Maloney, Director of Inside Sales and Sales Operations at Cerba Research
Tyler Maloney
Director of Inside Sales & Sales Operations, Cerba Research
96% Reduction in campaign build time
Before Zoudini 2.5 hours
After Zoudini 5 minutes

Time to build a fully targeted, segmented Salesforce campaign

Challenge vs. Solution

The Challenge What Cerba was dealing with
The Solution How Zymewire resolved it
Challenge

An inherited Salesforce instance with tens of thousands of contacts and no reliable way to know which accounts were real, active, or worth pursuing.

Solution

Zymewire qualified the database by filtering out companies with no funding or activity in three years, leaving a clean, trusted set of accounts worth working.

Challenge

No way to segment by therapeutic area, clinical stage, or funding history. Reps were forced into high-volume, generic messaging with no way to personalize at scale.

Solution

Zymewire's filters for therapeutic area, trial phase, and funding stage gave reps the segmentation they needed to send targeted outreach that actually landed.

Challenge

Building a single targeted campaign took 2 to 2.5 hours of manual work: cross-referencing external lists and fixing company name mismatches like Inc. vs. LLC.

Solution

Zoudini pushes Zymewire data directly into Salesforce with no exports or manual cleaning required. The same campaign now takes five minutes to build.

Challenge

Every new rep started from a blank slate with no shared playbooks or existing search filters to build from, leading to slow, inconsistent ramp-up across the team.

Solution

Shared Zymewire feeds let new hires clone a colleague's search, adjust for territory, and start prospecting from day one with no wasted ramp time.

"We can actually action off the data." — Tyler Maloney on what changed after Zoudini.
Outcomes & Results
96%
Faster Campaign Building
From 2 to 2.5 hours down to roughly 5 minutes per campaign
Higher Engagement Rates
Better open rates and responses by replacing volume tactics with prospect-specific messaging
Day 1
Faster Rep Ramp-Up
New hires clone existing shared feeds, adjust for territory, and start prospecting immediately
A Trusted CRM
Tens of thousands of unqualified contacts trimmed into a clean, segmented database built for real account planning
Tyler Maloney, Cerba Research
"

We've seen better open rates, we've seen better responses. When you can give value specific to what a prospect is working on, they notice.

Tyler Maloney, Director of Inside Sales & Sales Operations, Cerba Research

Tyler called out Payton and Aliya on Zymewire's customer success team by name. Something that rarely happens in SaaS, where CSM turnover means most customers never build a real relationship with their support team. At Zymewire, the people who onboard you are still the ones supporting you years later.

Zymewire + Salesforce

See what Zoudini can do for your team

Pull Zymewire's intelligence directly into Salesforce. No manual exports, no mismatched data. Just clean, segmented, actionable records ready to work with.

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